Legal Notice

A F Whiteley is a trading name of Fernite of Sheffield Ltd. Whiteley is located in Sheffield, South Yorkshire in the United Kingdom.

All contents of this Web site are © 2001-2018 Fernite of Sheffield Ltd. All rights reserved.

You may not reproduce or distribute any information or image from this Web site, in whole or in part, without the prior written permission of Fernite of Sheffield Ltd requests for which should be sent via e-mail to sales@whiteley-knives.com and should include your name, address and a description of the information which you would like to distribute and the intended recipients of that information.

Any samples of work downloaded from this Web site or ordered from should be used solely for evaluation purposes and should not be used for any other purpose without the prior written consent of Fernite of Sheffield Limited.

The information, data, images and audio clips included in this Web site have been compiled by Fernite of Sheffield Limited and are subject to change without notice.

Fernite of Sheffield Limited makes no warranties or representations whatsoever, about the quality, content, completeness or adequacy of such information, data or images. A F Whiteley & Co Limited shall not be liable for any direct, special, incidental or consequential damages, including, without limitation, lost revenues, lost profits or loss of prospective economic advantage, resulting from the use or misuse of any file in this Web site or the information, data, sounds or images herein.

This Web site contains links to other (external) Web sites. It should be understood that these sites are not under the control of Fernite of Sheffield Limited. Therefore, Fernite of Sheffield Limited makes no representations whatsoever, about any other Web site to which you may have access through this Web site. When you access an external Web site, you do so at your own risk, and Fernite of Sheffield Limited is not responsible for the content of those Web sites. These links are provided as a convenience, and the inclusion of such links does not imply that Fernite of Sheffield Limited endorses or accepts any responsibility for the content or uses of such Web sites.

It is your responsibility to take precautions to ensure that any Web page you select for viewing is free from viruses and other items of a destructive nature. It is your responsibility to ensure that any page or Web site which you select for viewing is free from content which you may deem inappropriate.

Product and company names mentioned on this Web site may be trademarks and/or service marks of their respective owners. All trademarks and/or service marks are acknowledged.

The use of ‘whiteley’ and ’whiteley-knives’ in the domain name ‘whiteley-knives.com’ does not constitute an endorsement of the use of ‘whiteley’ or ’whiteley-knives’ as part of the domain name of any other person, company or organisation.

Any personal information which you provide to Fernite of Sheffield Ltd Limited will be held by Fernite of Sheffield Limited in accordance with the Data Protection Act 1998 and will be used solely for the purpose of supplying any demonstrations ordered to you or replying to requests to reproduce information or images from this Web site.

 

Privacy Policy

A. F. Whiteley is a division of Fernite of Sheffield Ltd. (Fernite, The Company)

Fernite is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Fernite may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
We have a two lawful bases for processing data.

1. We have a “legitimate interest” for processing data because we are a customer service organisation and need to contact customers and prospective customers in order to exist.
By contacting through email whenever possible we are causing minimal privacy impact and indeed limiting interruption to customers.
We will only contact you if we have collected contact details directly from you and not from a 3rd party marketing database.

2. We have a “contractual interest” to communicate with you if you have asked us to contact you to discuss a technical issue, potential sale and need to quote, or in order to communicate during a project or supported issue.
If we are contacting you without having obtained contact details directly from you, then we will first send an email requesting consent to communicate.
In some cases we may hold details of technical configuration. If we do this then we also hold details of a primary contact. We will never release this information to anybody except the primary contact without first gaining written permission from the primary contact.

Controlling your personal data
You may request details of personal information which we hold about you under the General Data protection Regulation EU2016/679.
On occasion we may levy a small fee to provide the information.
If you would like a copy of the information held about you, or believe that any information we hold about you is incorrect then please write to
Fernite of Sheffield Ltd
Coleford Road
Sheffield
S9 5NJ

or email enquiries@fernite.co.uk
We will respond to you within 28 days.

Your right to Erasure.

If you wish to have your data deleted from our system then please call us on 0114 244 0527 or write to us using the address above, stating your request.
We will confirm your request and then delete data if necessary. This will happen within 28 days.
However before you do contact us, please consider the information below:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing enquiries@fernite.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
We do not hold any “special category” or “criminal offence” data.
Where a child contacts us directly then we will only ask for contact information if we can speak to an adult during that contact.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.